By using the Click and Ship service provided by AIR XPRESS LIMITED (“we,” “our,” or “us”), you (“the customer” or “you”) agree to the following terms and conditions. Please read them carefully before placing an order.

  1. Service Overview

  • Our Click and Ship service by AIR XPRESS LIMITED allows you to purchase products from third-party websites (such as eBay or Amazon) through our platform. You provide the product link, and we will purchase the item on your behalf.
  • You are responsible for ensuring that the product link and information provided to us are accurate.

  1. Product Links and Payment

  • Once you submit the product link on our website, you must make full payment, which includes the cost of the product, shipping fees, handling fees.
  • We are not responsible for errors in product links provided by you. Please ensure the accuracy of all product details before submitting your order.

  1. Fees and Charges

  • You will be charged for the product, shipping, handling fee. All fees must be paid upfront and are non-refundable.

  1. Order Fulfilment and Shipping

  • We will place the order with the third-party seller based on the product link you provide. Shipping timelines are subject to the seller’s terms and delivery schedules. Delivery times may vary due to potential transit delays.

  1. Returns and Refunds

  • We do not accept returns or offer refunds for products purchased through our service.
  • The only circumstances in which refunds will be issued are:
    • If the third-party seller cancels the order.
    • If the product is unavailable or out of stock.
    • If the product is a prohibited item that cannot be shipped to Sri Lanka due to customs or local regulations.

  1. Damaged or Defective Products

  • We are not responsible for products that are damaged, defective, or not as described due to manufacturing issues.
  • We do not accept returns or provide refunds for manufacturing faults, and we are not liable for the quality of the products.

  1. Customer Responsibilities

  • It is your responsibility to ensure that all product links, shipping details, and payment information provided to us are accurate.

  1. Limitations of Liability

  • Our role is limited to purchasing the product on your behalf from third-party sellers. We are not responsible for the product’s quality, authenticity, or any issues arising from its condition or performance.

  1. Amendments to Terms

  • We reserve the right to amend these Terms and Conditions at any time. Any changes will take effect once the updated terms are posted on our website.
  • Continued use of our service following any changes indicates your acceptance of the revised terms.

  1. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or our Click and Ship service, please email us at info@theairxpress.com