Click and Ship" enables you to shop from UK selected retailers, and we handle the every aspect of the process from the initial purchase to the final delivery.

Shipping costs vary depending on the size, weight, and destination of your package. We provide transparent pricing before finalizing your order.

We provide estimated delivery times during the checkout process.

Yes, we offer package tracking services so you can monitor the progress of your shipment from the UK to Sri Lanka.

We accept partial responsibility for damages or losses that occur during transit. The compensation amount may vary depending on the situation. For more information and to understand the specifics, please contact our customer support team before placing your order.

There may be restrictions on certain items due to customs regulations or carrier policies. We advise reviewing our list of prohibited items or contacting our customer support for clarification.

Yes, we offer consolidation services to combine multiple purchases into a single shipment, helping you save on shipping costs.

We accept credit/debit cards. Our checkout process provides options for secure and convenient payment.

We do not accept returns. Once the product is ordered from the third-party seller (eBay, Amazon, etc.) on your behalf, the order is considered final. Please ensure you review the product details carefully before placing the order.

Unfortunately, we do not offer refunds once the product has been purchased. Please make sure the product is what you want before submitting the order and payment on our website.

Yes, refunds can only be issued in the following circumstances:

• If the third-party seller cancels the order.
• If the product is out of stock or unavailable after we attempt to place the order.
• If the product is a prohibited item that cannot be shipped to Sri Lanka due to local regulations or restrictions.

In these cases, we will refund you the full amount paid for that specific product. Refunds are not provided for any other reason, including change of mind or dissatisfaction with the product.

Once the payment is made and the order has been placed with the third-party seller, cancellations are not possible. Please ensure the product details and payment are correct before finalizing the order.

We do not accept returns or provide refunds for products with manufacturing faults, defects, or damages. Even though we purchase the product on your behalf, we are not responsible for issues related to product quality or discrepancies.

You can reach our customer support team via email, phone during our business hours. We're here to assist you with any inquiries or concerns you may have regarding our service.